The competency-based Model is one of the popular models of Performance Management. Adopted by many organizations for its diverse applications.
Competency-based model is very simple. It measures the improvement of the employee’s behavior against his past competency evaluation. Measuring the improvements against the actions taken by the employee over a period of time that led to meeting or missing of the objectives set for him or her. It is focused only on the individual employee and is not measured against others.
The competency-based model helps the organization understand where the employee stands currently and what additional behaviors they need to develop for future success.
Defining Competencies: Very critical to define precisely the competencies the individual employee needs to possess to deliver the job effectively. These are further divided into categories.
These are essential competencies that every good employee should possess to be minimally effective. However, these competencies do not help the employee to be a superior performer compared to others in similar roles.
These are the competencies that differentiate one employee from another and make him/her a super performer.
Competency development: identifying the right competencies to be developed for the employee in the role is the most defining aspect of competency-based model. Critical gap analysis is required and further learning/training programs need to be developed.
The need is a for a performance model that defines the role, builds role mastery, implements the learnings and measures the outputs that dovetails into the outcomes set by the organization.